Shipping and Returns
  • Shipping policy
    • We provide free Shipping on ALL Orders.
    • Delivery of your products may take up to 5-7 business days.
    • We send a shipment notification email once your item has been shipped from our warehouse.
    • We deliver your products through the fastest courier partner available.
    • If you order more than one product we try to make sure all your items reach you at the same time. Sometimes our products are not delivered together since we use different shipping options depending on the product. 
  • Product warranty Registration
  • Please register product warranty within a day of delivery for best consumer experience.

    • You can register your product by clicking here (Product registration)
    • To Register the product you need to fill up all the required details.
    • To claim the return and replacement your product must be registered.
  • Returns and Refund Policy
  • Returns

    • We have a 7-day free shipping return policy.
    • After seven days, the return will not be applicable if the product is covered by the manufacturer's warranty.
    • You’ll have to provide the receipt or proof of purchase.
    • To initiate a return, you can contact us at care@lyneoriginals.com
    • If your return is accepted, we’ll send you a return shipping label along with instructions and address to send your package.
    • Items sent back to us without first requesting a return will not be accepted.
    • If the product you are sending for replacement is out of stock, you can purchase another product of the same price.
    • You can always contact us for any return questions at care@lyneoriginals.com
    • Return for some pincode might not be serviceable, in this case you have to send your product to the above-mentioned address and send the receipt(Image) as proof to +91 8108090110. After reaching your return to the warehouse will process the refund with courier charges.
  • Exceptions / Non-returnable items
    • If we do not receive any message about defective, damaged, or wrong items within 7 days of delivery, there will be no replacement in case of any manufacturing defect.
    • If a product is physically damaged or has liquid damage, then it will not be accepted under warranty (even if the product is under warranty).
  • Exchanges
    • Return will not be accepted if the product has physical damage or liquid damage.
    • Replacement of the product will require customers to have an invoice for the product.
  • Refunds for Online Purchases
    • We provide a warranty for the products available on our site.
    • The product would be considered within the warranty if there is any technical issue.
    • We will notify you once we’ve received and inspected your return, and inform you about the approval of your refund.
    • If approved, you’ll be automatically refunded the original payment within 7 business days.
    • Please remember, it can take some time for your bank or credit card company to process the refund.
  • We provide free Shipping on ALL Orders.
  • Delivery of your products may take up to 5-7 business days.
  • We send a shipment notification email once your item has been shipped from our warehouse.
  • We deliver your products through the fastest courier partner available.
  • If you order more than one product we try to make sure all your items reach you at the same time. Sometimes our products are not delivered together since we use different shipping options depending on the product. 

Please register product warranty within a day of delivery for best consumer experience.

  • You can register your product by clicking here (Product registration)
  • To Register the product you need to fill up all the required details.
  • To claim the return and replacement your product must be registered.

Returns

  • We have a 7-day free shipping return policy.
  • After seven days, the return will not be applicable if the product is covered by the manufacturer's warranty.
  • You’ll have to provide the receipt or proof of purchase.
  • To initiate a return, you can contact us at care@lyneoriginals.com
  • If your return is accepted, we’ll send you a return shipping label along with instructions and address to send your package.
  • Items sent back to us without first requesting a return will not be accepted.
  • If the product you are sending for replacement is out of stock, you can purchase another product of the same price.
  • You can always contact us for any return questions at care@lyneoriginals.com
  • Return for some pincode might not be serviceable, in this case you have to send your product to the above-mentioned address and send the receipt(Image) as proof to +91 8108090110. After reaching your return to the warehouse will process the refund with courier charges.
  • If we do not receive any message about defective, damaged, or wrong items within 7 days of delivery, there will be no replacement in case of any manufacturing defect.
  • If a product is physically damaged or has liquid damage, then it will not be accepted under warranty (even if the product is under warranty).
  • Return will not be accepted if the product has physical damage or liquid damage.
  • Replacement of the product will require customers to have an invoice for the product.
  • We provide a warranty for the products available on our site.
  • The product would be considered within the warranty if there is any technical issue.
  • We will notify you once we’ve received and inspected your return, and inform you about the approval of your refund.
  • If approved, you’ll be automatically refunded the original payment within 7 business days.
  • Please remember, it can take some time for your bank or credit card company to process the refund.

FAQs related to delivery of your product.

What countries do you ship to?

India only.

Can I change the delivery address of my package after it has been shipped out?

Unfortunately, we cannot change the shipment once the product is en route.

What do I need to do when I receive a different product than what I ordered?

Please contact customer support at care@lyneoriginals.com